Una

"Watch your feet, we just cleaned there."

- Una

 is a Nord maid in Solitude.

Background
Una works as a maid at the Blue Palace in Solitude.

The Mind of Madness
The Dragonborn have to ask one of the maids for the entrance to the forbidden wing in the Palace. Una is one of the maids that have the key.

Related quest

 * The Mind of Madness

Trivia

 * Una is voiced by Ellen Dubin.

Behind the scenes

 * Unless otherwise stated, the information above was obtained from in-game play or from The Elder Scrolls V: Skyrim Creation Kit