Board Thread:Consensus Track/@comment-22479560-20131217114600/@comment-3523404-20131218181026

UselessArgonianMage wrote: @Alduin. Mhm, it seems to me that the Service Desk Moderator is a little pointless, I and I'm sure the other Forum Mods can watch over it. And in terms of the FAQ page, and self-help idea, it seems like something that should be implemented in to the policy and help pages. I agree that the Service Desk Moderator is a useless position. We already have a plethora of staff members who could fill this function, and probably will without even realizing it. As as FAQs go, we already have pages like this in the wiki's help page directory. Almost every editing question can be answered by our styling guide as well. I incessantly link these to people. Also, our revert template, which patrollers and admins were supposed to use based on our consensus, links to them. The introductory message that's put on new users' talk pages links to these pages a hundred times over. The problem is that people don't want to read through them; they want a warm body to tell them what the answer is.