Board Thread:Online Discussion/@comment-182.185.139.165-20150123165825/@comment-86.130.80.150-20150128214056

Seeing as its been five days and no help i'll have a go "eso encountered a fatal error. (Error 11)" and "Client Fatal Error gfx.description" error gfx makes me think theres some problem with your graphics card (so make sure the drivers are up to date) but also from a quick google search for error 11 it sound like its a bugged/broken update crashing the game and as your download got stuck sounds like it could be right, the sugested action is delete it from steam and reinstall or try a repair (guide here).