Board Thread:Consensus Track/@comment-9062114-20140308211542/@comment-10353597-20140308235301

Zippertrain85 wrote: I'm not following why you assume they need to understand how the tools work? It's not really like they can have a practice round with them or anything, they're just put right into the job and told what the tools are, but not really how to use them. I assume they need to understand how the tools work, because, why else would they be in that staff position? Each staff member should know what their tools do, a chat mod needs to know the definition of "kick" and "ban", just as a patroller needs to know what "rollback" does, otherwise there is very little point in them being in a staff position.

Let's say there is someone completely new to Wikia, and moderating anything in general. They want to be a chat mod, have shown they are capable, but don't understand what kicking and banning does. They can either ask an actual member of staff, or google it themselves. If they can't do either of these things, that goes back on the point "Are they capable?" in which case the answer is now a clear no.