The office is in the market district, across the street from Rindir's Staffs and next to The Best Defense. It is open from eight in the morning until eight at night. During this time, people can file complaints, although it is common knowledge that the complaints do not bring results and are often ignored.
Besides filing complaints, citizens can also buy homes, if any are available for purchase.
The building is broken into three parts, the main floor, the private quarters, and the basement.
On the main floor, besides being able to purchase a house, there is a copy of The Wolf Queen, Book IV on a counter in the south end of the room.
Besides various books items, there is little of interest on the third floor or the basement.
The only house for sale on the city is a one-room shack in the Waterfront. The house costs two thousand .